Privacy Policy

1. Who we are

Commerce Solutions ("we", "us", "our") is a North American commerce agency and the official ClicksCloud implementation partner. We operate the website www.commercesolutions.io. For privacy questions, contact us at [email protected].

2. Information we collect

• Contact form data: name, email, company, phone, and any message content you submit.
• Newsletter: email address you provide to subscribe.
• Usage data: IP address, device, browser, referring URL, and pages visited, collected via Google Analytics.
• Cookies: small files used for analytics and basic site functionality. See Section 7.

3. How we use your information

• To respond to inquiries and schedule discovery calls.
• To send newsletters and product updates you've opted into.
• To analyze and improve our website performance and content.
• To meet legal, tax, and regulatory obligations.

4. Legal basis (GDPR)

Where GDPR applies, we rely on: (a) consent for newsletter sign-ups and non-essential cookies, (b) legitimate interest for replying to your inquiries and improving our services, and (c) legal obligation for compliance and recordkeeping.

5. Sharing & service providers

We do not sell personal information. We share limited data with vetted processors that help us operate:

• Resend — transactional and marketing email delivery.
• Google Analytics — anonymized usage analytics.
• Cloudflare — hosting, DNS, and security.
• ClicksCloud — only for clients who engage us for implementation services, under separate agreements.

6. International transfers

Our infrastructure is based primarily in the United States and Canada. By using the site, you understand your data may be processed in those jurisdictions, with appropriate safeguards where required by law.

7. Cookies

We use a small number of cookies for analytics (Google Analytics) and basic functionality. You can control cookies through your browser settings or by using browser-level "Do Not Track" signals. See our Cookie Notice for details.

8. Data retention

We keep contact submissions for up to 24 months after our last interaction. Newsletter records are kept until you unsubscribe. Analytics data is retained per Google Analytics default settings.

9. Your rights

Depending on your location (e.g., GDPR, CCPA/CPRA, PIPEDA), you may have the right to access, correct, delete, port, or restrict processing of your personal data, and to opt out of marketing communications. To exercise any of these rights, email [email protected]. You can unsubscribe from any marketing email using the link at the bottom of the message.

10. Security

We use industry-standard technical and organizational measures (TLS, access controls, vetted vendors). No method of transmission over the internet is 100% secure, but we work hard to protect your information.

11. Children

Our site is not directed to children under 16, and we do not knowingly collect personal data from them.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated through the site.

13. Contact

Commerce Solutions — [email protected] — +1 866-432-8671.