# Put agents on the workflows that actually move work.

Agents for merchandising, support, and operations when the operating model supports them.

- HTML: https://www.commercesolutions.io/agentic-commerce
- Markdown: https://www.commercesolutions.io/agentic-commerce.md

Agents are useful when they own a workflow — merchandising, support, exceptions — not when they are a chat widget. For teams on a headless commerce stack, we map the operating work, then implement agents where they reduce cost or lift revenue.

## Scope

- Which workflows are repeatable enough to automate
- Merchandising, support, and ops agent candidates
- Data, catalog, and policy the agents need
- Human escalation and success measures

## What you leave with

- Workflow map
- Agent opportunity list
- Implementation path on your stack or Commerce Cloud Solutions
- Baseline before anything goes live

## Delivery note

Agentic workflows can run on your current stack or on Commerce Cloud Solutions. We do not start with a chatbot demo.

## Next step

[Discuss agentic commerce](https://www.commercesolutions.io/book-call?intent=agentic)